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Want to pilot the maintenance or dispatch template? Reach out to the working group.
Industry overview
Give agents the operational truth they need to book appointments, dispatch teams, and reassure customers. The service template captures staff credentials, coverage zones, response times, and customer promises.
Start with the homepage model to frame your service catalog, people, and booking routes.
| Template | Description |
|---|---|
| Homepage | Outlines your service menu, coverage areas, staff credentials, response windows, guarantees, and primary booking actions. |
Map the core questions agents must answer before recommending or scheduling your team.
Staff roster, credentials, specialties, and languages.
Coverage regions, appointment windows, and SLAs.
Actions for estimates, consultations, and emergency routes.
Additional templates will cover maintenance agreements, subscription packages, and field dispatch workflows.
Want to pilot the maintenance or dispatch template? Reach out to the working group.
Follow progress in the service docs—we update the roadmap as new layouts ship.